Tamla wrote:It has more posts that the Traders/Craftsman board, has more posts than the scripting board, has more posts than the New Players board, it has more posts than the For Sale Auctions board.
Then perhaps these [other] boards are too specific? It's a question of utility, I think. The meaningness of having a Q&A forum (as an idea), is that it will be a place where people with questions go. Given the nature of those questions to be "spread" throughout the forums, the idea is that with all the questions in once place, perhaps a person may be able to look there for an answer, rather than trawl the entire Forum for an instance where it was mentioned.
Tamla wrote:If we were to rename it to Q&A forum, then that might encompass other boards and create more confusion as to which board to post to. Q&A is too general, and we already have a General board.
From this quote, I understand that you are against the idea of renaming the forum In-game assistance, or having the concept invoked at all. If I am incorrect, please say so. However, if that is the point being made, then I argue this:
Which boards would it encompass? If we are to continue assuming what players do and do not know, then it is evident that they do not know where to post questions in this case, because they are spread out throughout the entire WoD forums. If there was a place that was clearly marked as a place to ask questions and have them answered, then perhaps it would benefit the community as a whole. Looking at this idea as to the value of it's worth to an individual may not neccessarily be the wisest decision.
Tamla wrote:When the time comes that they Need the information, they will go there. It's supposed to be a reference, not a book.
Please tell me the difference between a reference and a book. What I think you are trying to say is a reference and a manual, being that a reference is a guide referred to in times of need, and a manual being a comprehensive list of instructions that is much more volumous. In that case, I agree with you.
No one can be forced to read the manual, nor learn from it. But the advantage the manual has over the forums is that it is specific, easy to search and the topics are indexed clearly. If, by a logical step, more people read the forums than use the manual, does it not make sense to then ensure that the forums are as clear and concise as the manual itself, so that even when reading the forums, they might act as a "guide", standing alone?
I would like to think so.
-M